We created our web hosting plans with our client's best interests at heart. All of our web hosting plans are no contract & pro-rated to the first of every month, similar to phone service.

We combined web hosting and web development into our plans that you can easily reach. Typically, other web hosting companies won't be able to make changes to your website and only manage server-level configurations and settings. What happens next? You would have to hire a web developer (like ours) and grant them access to your website and hosting provider so they may assist you. Depending on their workload, a simple website modification may take several days or even weeks and you will be charged for their labor. You would also be responsible for contacting your web hosting company if something goes wrong with your website server configurations. This, of course, is only after you've spotted or noticed the errors or malfunctioning items on your website.

Our web hosting & support plans provide you the highest level of support you can get! We handle server inquiries, web development, conduct nightly back-ups, 99.95% uptime, SSL, de-hacking services, and provide the highest level of security for your peace of mind! All for less than $1.60/ day. In simpler terms, we are your IT/ Web Support/ Creative department.

To submit a ticket, log-in to your account by visiting www.mainteractive.com/login/, navigate to support > submit a request. You can submit a ticket for web support, request website changes, or other billing/ account inquiries you may have.

To cancel an existing web hosting/ support account, submit a ticket requesting your account cancelation. There are no fees for canceling or transferring your website. Once a hosting account is canceled, it won't renew on the upcoming first of the month and the website will be removed.

Log in to your account by visiting www.mainteractive.com/login/. Once you're logged in, navigate to Billing > Edit Payment Method.

No. You can have as many domain names as you want and direct the traffic to the same website. A website is stored on a server and you can decide how many domains redirect users to your website.

A circumstance in which you may need a second website for a second domain name is if it's for a secondary business with its own set of services.

If you already have a domain name with another registrar such as GoDaddy, HostGator, etc. You can keep your domain with them and we'll provide you with our web hosting/ web support services.

You may also transfer your domain with us if you'd like. New domains and domain transfers are only $15/ year. You will be able to select whether you want to keep your domain elsewhere or would like to buy/ transfer your domain during the checkout screen.

Absolutely! Once the website is finished & paid for, the website is completely yours to do as you wish. We built our company by providing value through our services. We are creative & passionate nerds who provide excellent customer service.

No. We focus on providing the best website design experience & we understand you need to have your website published once we're finished with our work.

The turnaround for the completion of your website varies by the website package you chose. The website package you sign up for is a legally binding contract between M.A Interactive and yourself & does not interfere with us delaying the website from going live. It's exciting to see our newest creation, your website, go live for the world to see and representing your business on the internet.

Investing in a professional website is similar to hiring the most hard-working employee your company will ever hire. This new "employee" will work 24/7, understand your business inside and out, and will forever deliver your sales pitch correctly. Additionally, this new "employee" can speak to multiple visitors at once and will always be awake & attentive promoting your services without getting tired. Your website will be working even while you're not working.

What amount would you pay an employee that will work this much and help you close more sales?

Your website is like an "employee" and part of your team, working hard alongside the rest of your employees. Here below are some quick tips that can help you take better care of your new employee.

1. Look after your employee by giving them the attention they deserve. Pay them well & don't neglect their needs to perform better.
2. Make sure your employee looks the part because first impressions count. Torn shoes and dirty clothes won't cut the deal, it must look presentable.
3. Introduce your employee to the whole workforce and don't let them feel like an outsider, sitting on the sidelines. It needs to integrate with the rest of your business.
4. Keep your employee informed about the latest services, news, sales scripts, and changes in your company so your employee can be focused & prepared.
5. Give your employee mobility so it can work harder for your business. Give them a company car & business cards so they can get out into the world and sell for you!

Absolutely! The deposit is also the first payment and deducted from the website design total. There are no additional deposits or fees charged. The remaining balance will be processed according to the payment plan you choose during checkout.